Warranty term: One year from the date of purchase. This warranty covers the product itself. To have replacement covered under this warranty performed, use our contact form on the “contact us” page. In the e-mail you need to specify your name, address, order number and a detailed description of the issue at hand. Finally, write ‘reclaim of purchase’ as subject of the e-mail and mail.
Note that replacements will not be made in the following cases, even during the warranty term.
- Failure or damage caused by improper use or carelessness
- Failure or damage caused by unjustifiable repair or modification
- Failure or damage caused by fire or water, or a natural disaster such as an earthquake
- Esthetic changes that occur during use (minor scratches, etc.)
This warranty warrants that you can receive free replacement in accordance with the terms set forth herein and within the specified term, and shall not restrict any lawful right of the Customer.
When shopping with Happy Plugs we will save some of your data to fulfill your purchase. Happy Plugs treats all personal information confidential and nothing is passed on to third parties. You have the right to request access to your data and if there is anything wrong you can get it changed or removed.
DAMAGED GOODS IN TRANSPORTATION
If your product is damaged in transport, whether the damage is visible or hidden it must be reported immediately to the carrier within 7 days. It is therefore important that you carefully examine your package when it arrives. Transport damage must also be reported to Happy Plugs, within 14 days of receipt.
Happy Plugs has the right to adjust prices, involve additional cost and change product information such as product pictures and offers without notice. The product images and information texts available reflect the product as much as possible. We reserve the right for any errors that may appear on the page and can not guarantee that all pictures accurately reflect the true appearance of the products. The pictures may differ depending on the color settings in your computer. All pictures should be seen as illustrations only, and do not guarantee correct appearance and characteristics.
LIABILITY FOR DEFECTS
Happy Plugs responsibility for errors in delivery is limited to existing conditions of sale. Happy Plugs bears no direct or indirect responsibility for example, but not limited to, incompatibility, delivery delays, downtime, data loss, additional work or other economic harm.
Happy Plugs shall be exempt from liability for damages and other penalties on the performance of the contract prevented, hindered or delayed by circumstances beyond our control. As the release factor should be considered include government intervention, new / amended legislation, lack of state, war, fire, flood, labor disturbance, prohibitions, restrictions, sabotage, poor transport or weather conditions or lack of delivery from suppliers and if the company is exposed to criminal activity that affects activities.
RETENTION OF TITLE
All products remain in Happy Plugs property until full payment is made.
Happy Plugs from time to time applicable Purchase and Delivey Terms shall be applicable to all purchases from the website.
These conditions are applicable where the Swedish or other applicable law do not provide conditions that are in conflict with them. For residential consumers, the Consumer Protection and Distance Contracts, also includes protection for the merchant. Happy Plugs may change the terms at any time and new or amended terms will enter into force by beeing posted on the website.
FREEDOM OF CHOICE
All attempts at fraud id reported to the police and Happy Plugs reserves the right to cancel the purchase if any suspicion is raised. Swedish law shall govern any dispute any issues under these terms.